Changelog
Follow up on the latest improvements and updates.
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You can now
track your shipment's route
directly on a map
, visualizing the location of each tracking event. This provides a clear and detailed view of your shipment's progress.What's new?
- Live Map Tracking: View your shipment’s route, from origin to destination.
- Real-Time Updates: Follow each tracking event as it happens.
- Enhanced Visibility: Instantly understand your shipment’s journey.
Try it now
1. Open
your shipment’s tracking details
.2. Click View Location
on any event to see it on the map.3. Zoom
in for a detailed view!
ℹ️
Note
: Available for carriers that provide geolocation data.Resources
Learn more in our updated documentation:
new
techOMS
New Feature: Fraud Score in Sales Orders
We've added a unified
Fraud Score
to your sales orders
, replacing the previous system with a simpler classification (None
, Low
, Medium
, High
). This provides a consistent risk assessment across all supported sales channels
, as it allows you to configure rules
based on it.Key benefits
- Unified, clear assessment: Consistent score across channels.
- Easy access: Fraud info in order details.
- Complete details: View original fraud score in the order's References tab.
- Proactive rules: Configure rules based on the score to manage potential fraud.
To view the Fraud Score
- Go to Sales Orders.
- Select an orderand check "Show Details".
- The Fraud Scorewill be displayed.
⚠️
Important
: Orders from unsupported channels will show "None
".
Resources
Learn more in our updated
documentation
:new
TechTrack
techSHIP
Simplified techTRACK Integration in techSHIP
We’ve streamlined the
techTRACK integration
process in techSHIP
, making it fully automated
and eliminating the need for manual setup. This ensures a smoother, faster onboarding process for all customers.Key Changes
If you were previously configuring
techTRACK
fields manually, you no longer need to —techSHIP
takes care of it automatically!- Automatic Integration: All portals now havetechTRACKintegration enabled by default.
- Simplified Configuration: There's no need to enabletechTRACKintegration for each of your clients —it's now enabled by default for all of them!
Client profile
The "
Enable TechTrack Integration
" checkbox has been removed
, as integration is now automatic for all clients.
new
techOMS
Updated CSV Import/Export Headers
Heads up! We've
updated
the headers for our CSV import and export
files in techOMS. Now, you'll see spaces in headers (e.g., "Variant Name" instead of "VariantName"), and some file structures have been improved. This makes the headers more readable and user-friendly.What's New
- Improved Readability: Headers now include spaces for clarity.
- Updated Schemas: Some file structures have been refined.
- Easy Access Templates: Updated templates for Sales, Purchases, Inventory, Fulfillment & Sales Channels, and Admin Settings are now available.
Benefits
- Enhanced Clarity: Easier to understand and work with CSV files.
- Streamlined Processes: Updated templates ensure smooth imports.
- Reduced Errors: Clearer headers and updated schemas minimize data entry mistakes.
Resources
To get the
updated templates
, please check the following article. Simply download
the desired template and you will be good to go!Great news! You can now seamlessly
receive lot
and serial
numbers directly from your WMS
for receipts and shipments, and even send
them to your sales channels
! This enhances product traceability and ensures greater order fulfillment accuracy.Lot & Serial Numbers
During the order lifecycle, lot and serial numbers are synchronized as follows:
- Purchase orders: These are always sent from purchase orders to the WMS.
- Receipts: techOMS receives lot and serial numbers from the WMS for confirmed receipts.
- Shipments: techOMS receives lot and serial numbers from the WMS for shipped and closed orders.
- Sales channel: techOMS sends the shipped lot numbers to sales channels.
How to View
Easily view these numbers in the
Lot #
and Serial #
columns of your records. For receipts and shipments, click "View" for a pop-up with details.
⚠️
Important
: This is available for supported fulfillment and sales channels
only. Ensure "Lot/Serial Number Pass-Through
" is enabled in your WMS setup.Resources
Learn more in our updated documentation:
We've supercharged our
Order Rules
feature with some powerful new additions
! You now have even more control over automating your sales and purchase order workflows.What's New
Sales Order Rules
- Has Missed Product Variants condition: Automatically identify and handle orders with missing product variants.
- Address Line 1, 2, and 3 parameters: Use these for Bill and Ship To addresses in your conditions for granular targeting.
- Raise Exception action: Create custom error messages directly in the sales order log and dashboard for easy troubleshooting.
Purchase Order Rules
- Add Order Reference action: Easily add order references for better tracking and organization.

Why This Matters
These enhancements give you greater flexibility and precision in automating your order processes. You can now:
- Proactively address issues with missing product variants.
- Create more targeted rulesbased on address information.
- Quickly identify and resolve exceptionswith custom error messages.
- Streamline purchase orders with custom references.
Where to Find It
Go to
Order Rules
under Sales
or Purchases
in the main menu and create or edit an order rule.
Resources
Learn more in our updated documentation:
- How to Create Sales/Purchase Order Rules (Step-by-step guide)
- How to Edit Sales/Purchase Order Rules (Step-by-step guide)
- Rules Conditions and Actions Guide (Information)
- How to Enable/Disable a Sales/Purchase Order Rule (Step-by-step guide)
- How to Execute Sales/Purchase Order Rules Workflows (Step-by-step guide)
- How to Delete a Sales/Purchase Order Rule (Step-by-step guide)
new
techOMS
New Feature: Delete and Restore Accounts
Organization owners
and admins
, we've added a new feature to give you more control over your accounts
: you can now delete
and restore
them!Benefits
- Greater Control: Manage your organization's accounts with ease.
- Data Preservation: Deleted accounts aren’t gone forever —you have 30 days to recover them.
- Flexibility: Temporarily disable accounts or permanently remove them when needed.
How to use it
Go to
Organizations
in the left menu, then View
the organization and Edit
the account you want to delete or restore. You'll find the Delete
and Restore
buttons there.Delete
Instantly
disables
an account
and schedules its data for permanent deletion after 30 days
. A banner will indicate the exact deletion date.
Restore
Need to bring an account back? No problem!
Restore
deleted accounts within 30 days
before the data is permanently lost.
Resources
Learn more in our updated documentation:
This enhancement expands the functionality of the
Fulfillment Channel
plugin for Extensiv
, enabling the transfer and mapping of lot number
information from your WMS to techOMS.Lot number
information is now available within:- Shipment detailsat a line level.
- API’sShipment methods.
Give me the details
- Improved Tracking: Easily use lot number as a placeholder for tracking purposes.
- Enhanced Visibility: Gain greater insight into your fulfillment process.
- Streamlined Operations: Simplify record-keeping.
How to view lot number information
- Open the Shipment details.
- The lot number details are displayed in the Lot #column at a line level.

⚠️
Important
: This functionality is currently available only for Extensiv Fulfillment Channels
and does not include the ability for customers to purchase by lot number
, either through the sales channel plugin or direct API connection to techOMS.Resources
Learn more in our updated documentation:
new
techOMS
New Feature: Enable and Disable Accounts
This enhancement empowers
organization owners
and administrators
to enable
and disable accounts
within their organizations, providing greater control over account access and operations.Key Benefits
- Flexibility: Temporarily pause or resume account activity as needed.
- Data Preservation: Disable and enable accounts without losing settings or data.
- Control: Prevent all account users from accessing disabled accounts while maintaining read-only access for all organizational users.
Pause
Temporarily pause an account without deleting it (and losing its data) by disabling it immediately or schedule the deactivation. Just go to the account settings and click
Disable
.
Play
Re-enable a disabled account to restore all previous configurations, including user access and fulfillment channel statuses. To enable an account immediately, go to the account settings and click
Enable
.
Resources
Learn more in our updated documentation:
We're excited to announce the
beta release
of the new Extensiv Fulfillment Channel
! This update introduces several changes to how you connect and manage your warehouses operations.What you need to know
This beta release allows you to test and provide feedback on the new
Extensiv
integration before it becomes the standard. Your input is invaluable in helping us refine and improve the channel.In the meantime, you can still edit and use existing stable
Extensiv
channels, but you can no longer create new ones. All new Extensiv
connections will use the beta plugin.Milestones
Here is all you need to know:
- Beta Fulfillment Channels: techOMS now supports both beta and stable fulfillment channels.
- New Setup Process: The process for creating and configuring an Extensiv Fulfillment Channel has been updated.
- Recurring Jobs: The way recurring jobs function for fulfillment channels has changed. From now on, stable channels now handle recurring jobs at an account level, while beta fulfillment channels do so at a channel level.
- Advanced Settings: The Advanced Settings for Extensiv channels have been redesigned.
- Warehouse and Fulfillment Channel Setup: The process for setting up warehouses and fulfillment channels for an account has been updated.
Take a look

Resources
Learn more in our updated documentation:
- techOMS Fulfillment Channels - Master List (Guides List)
- How to set up Warehouses and Fulfillment Channels for an Account (Step-by-step guide)
- How to set up an Extensiv Fulfillment Channel (Step-by-step guide)
- How to configure Automated Recurring Jobs for Sales/Fulfillment channels (Step-by-step guide)
- How to manage Fulfillment Channels Advanced settings (Step-by-Step guide)
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