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Changelog

Follow up on the latest improvements and updates.

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new

techOMS

Automate Global PII Redaction for Non-Channel Orders

Ensure strict
data compliance
by automatically hiding sensitive
customer data
on non-channel
sales orders
. This reduces manual intervention and guarantees compliance with
privacy rules
for orders brought into
techOMS
via
API
,
file imports
, or
manual entry
.
The new account-level
retention setting
acts as a global fallback, triggering the automated
redaction job
for sales orders lacking direct channel controls. If a
sales channel
has its own PII retention configured, that specific channel setting naturally takes priority over this account-level rule.
What's New
  • Global Account Control
    : Define a standard retention window to safely redact
    PII data
    across all non-channel
    sales orders
    .
  • Automated Compliance
    : The background
    redaction job
    automatically scrubs addresses, emails, and phone numbers after the defined period.
  • Multi-Source Protection
    : Enforces privacy policies exclusively on orders created via
    API
    ,
    Import Orders
    , or
    Manual
    creation.
How to Find it
  1. Edit
     the desired
    Account
    .
  2. Under the
    Main
    tab configure the
    PII retention days for non-sales channels (API, manual, and imported orders)
     setting.
  3. Press
    Save
    .
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Resources
Learn more in our updated documentation:

new

techOMS

Upgraded KPI Analytics in techOMS

Evaluate your
business health
instantly with upgraded performance tracking directly within
techOMS
. Identify operational bottlenecks faster by monitoring your
order cancelation rate
alongside newly added and refined critical metrics.
The
Organizational Insight
and
Sales Insight
dashboards now feature a streamlined two-row layout for
KPI Summary
tiles, introducing new data points and stricter calculations for precise
strategic planning
.
What's New
  • Order Cancelation Rate
    : Track canceled orders against total valid orders, completely excluding
    Draft
    statuses for precision.
  • Total Order Value
    : View the complete subtotal revenue generated by valid orders at a glance.
  • Stockout Rate
    : Monitor inventory health with a clear percentage of SKUs that have zero or negative available quantity.
How to Find It
  1. Click the
    Organizational Insight
    or
    Sales Insight
    dashboard under the
    Insights
    section in the left menu.
  2. Find the new
    KPIs
    in the
    first two rows
    .
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Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Build and Safeguard OMRs with AI and Snapshots

Building complex shipping logic in
techSHIP
is now dramatically
faster
and
safer
. These tools eliminate manual bottlenecks and prevent data loss during logic updates.
Generate rules using natural language prompts with the
AI Assistant
, and instantly roll back changes using
version control
inside the
Snapshots
tab.
What's New
  • Conversational Rule Generation
    : Describe requirements in natural language to let the
    AI Assistant
    automatically build the
    decision tree
    .
  • Rule Validation
    : Test your logic against real orders directly in the chat to ensure
    accuracy
    before applying changes.
  • Version History
    : The
    Snapshots
    tab logs every save, import, and rollback, allowing you to instantly
    Restore
    previous states.
  • Automated Summaries
    : Press
    Generate
    when saving to create an AI-powered description of your modifications.
⚠️ The
AI Assistant
is currently in
Beta
phase.
How to Find it
  1. Navigate to the
    Rule Sets
    page and edit a
    Rule Set
    .
  2. Press
    AI Assistant (Beta)
    to open the chat panel.
  3. Open the
    Snapshots
    tab to manage version history.
image
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Refund Manifested Orders Directly in techSHIP

You can now request
refunds
for processed orders even after a
manifest
is finalized. This stops unwanted shipments and helps recover costs on closed manifests.
Select one or multiple orders and use the
Refund
option from the
Action
menu to automatically submit the refund request to the
Carrier
.
What's New
  • Bulk Refund
    : Select multiple shipments from the grid and refund them simultaneously with a single confirmation prompt.
  • Data Integrity
    : The system maintains the original manifest association for accurate reporting while clearing the tracking number at the order level.
  • Automated Carrier Updates
    : Sends the exact refund or void request required by your supported
    Carrier
    (
    Canada Post
    processes a direct refund, while
    UPS
    and
    FedEx
    process standard voids).
How to Find it
  1. Select the target orders from the
    My Orders
    page or open a specific
    Order
    .
  2. Open the
    Action
    or
    Actions
    menu.
  3. Click
    Refund
    .
image
⚠️ Ensure your user profile has the
Void, Refund, and Delete
permission enabled within
Portal Users
.
Resources
For more detailed information, please review the in-place articles directly within
techSHIP
.

new

techOMS

Map Virtual Warehouses to Sales Channels

Maximize your
sellable inventory
online by syncing aggregated stock directly to your storefronts.
By mapping a
Virtual Warehouse
to a single fulfillment location,
techOMS
automatically pushes the combined available inventory from all member physical facilities.
What's New
  • Aggregated Inventory Sync
    : Pass the summed inventory of multiple locations as a single, unified entity to your sales channels.
  • Unified Storefront Mapping
    : Leverage expanded physical networks behind the scenes while maintaining a streamlined, single-location storefront.
  • Targeted Adjustments
    : Real-time stock changes in any physical member facility automatically trigger updates to the mapped channel.
How to Find it
  1. Go to
    Sales Channels
    and select your channel.
  2. Open the
    Warehouse Mappings
    tab and map a
    Virtual Warehouse
    to an
    External Warehouse
    .
  3. Press
    Save
    .
image
⚠️ This feature is exclusively available for
supported sales channels
. Verify compatibility in the Master List below.
Resources
Learn more in our updated documentation:

new

techOMS

Instant API Log Access Across Accounts

Organization owners and administrators can troubleshoot
data exchanges
and
audit system actions
across accounts without hunting for
API keys
.
techOMS
now provides secure, direct visibility into
payload data
.
The logs displayed depend directly on your current account selection in the
techOMS
header. If no account is selected, you can filter by account using the
Advanced Filter
dialog.
What's New
  • Targeted Troubleshooting
    : Organization owners and administrators gain direct access to review API payloads.
  • Header-Driven Context
    : Displayed logs automatically mirror the active account in your top header.
  • Keyless Navigation
    : Eliminate the need to manually enter API keys to validate requests.
How to Find it
  1. Select
    API Logs
    under the
    System Logs & Reports
    section.
  2. Filter results using
    Quick Search
    or the
    Advanced Filter
    dialog.
  3. Select the
    Event Date
    link to investigate the
    Request
    and
    Response
    payloads.
image
⚠️ The
Account
dropdown within the
Advanced Filter
is hidden if an account is already selected in the header.
Resources
Learn more in our updated documentation:

new

techSHIP+

Carrier

techSHIP

New Carrier Available: Day & Ross LTL

Day & Ross LTL
is now available in
techSHIP
!
About Day & Ross LTL
canny base
Day & Ross LTL
is a Canadian transportation and logistics company providing less-than-truckload, truckload, and related freight services across Canada and the United States.
Supported Features
This integration includes the following features:
  • Void
  • Rate Shop
  • Time in Transit
  • Label References
If you're a
Day & Ross LTL
customer and haven't configured this carrier in
techSHIP
yet, reach out to your
Techdinamics Sales Representative
to begin the onboarding process.
Resources
Learn more in our updated documentation:

new

techSHIP+

Carrier

techSHIP

Carrier Available: Day & Ross

Day & Ross
is now available in
techSHIP
!
About Day & Ross
canny base
Day & Ross
is a Canadian transportation and logistics company providing parcel, residential, and related shipping services across Canada and the United States.
Supported Features
This integration includes the following features:
  • Void
  • Rate Shop
  • Time in Transit
  • Label References
If you're a
Day & Ross
customer and haven't configured this carrier in
techSHIP
yet, reach out to your
Techdinamics Sales Representative
to begin the onboarding process.
Resources
Learn more in our updated documentation:

new

techSHIP+

techSHIP MultiSite

techSHIP

Master Shipping Margins with Smart Pricing

techSHIP
introduces a native rating engine that bypasses carrier API calls, granting absolute control over
profit margins
and custom
client billing
.
Build complex rating matrices by separating financial data into explicit
Cost
dimensions for carrier expenses and
Price
dimensions for customer invoicing.
What's New
  • Custom Pricing Tables
    : Map
    Pricing Dimensions
    against
    Zones & Areas
    to construct your ultimate rating framework.
  • Split Mode Architecture
    : Calculate base
    Rates
    and
    Accessorial Collections
    independently to easily manage complex surcharge logic.
  • Accessorial Surcharges
    : Apply fees across four explicit modules—geographic
    Location Based
    flat fees, percentage-driven
    Fuel Surcharges
    , conditional
    Shipment Attribute Based
    triggers, and fully dynamic mathematical expressions within the
    Advanced
    tab.
  • Bulk Matrix Updates
    : Rapidly modify your exact rating matrix using the
    Export
    and
    Import
    spreadsheet actions.
⚠️ Importing files permanently
replaces
all existing data.
How to Find it
  1. Navigate to
    Smart Pricing
    to build your foundational
    Pricing Dimensions
    .
  2. Map your geographic regions using
    Zones & Areas
    .
  3. Group your specific surcharges inside
    Accessorial Collections
    .
  4. Build
    Custom Pricing Tables
    to define your
    Service Levels
    and optionally map global surcharges.
  5. Open the
    Rate Items
    matrix to populate your numerical values and optionally assign service-specific surcharges.
  6. Assign the table to your
    Carriers
    for costs, or
    Clients
    for billing.
image
Resources
Learn more in our updated documentation:

new

TechTrack

Customize Carrier Event Mappings

Take complete control over how
tracking events
provided by carriers translate into your internal
system statuses
. This customization ensures accurate
reporting
and
status visibility
tailored to specific business needs.
Within
techTRACK
, you can now override default global configurations by creating personalized
mapping rules
. These overrides take priority and apply exclusively to your configured accounts.
What's New
  • System vs. Customer Rules
    : Preserve global defaults while creating customized overrides for specific accounts.
  • Advanced Matching Options
    : Utilize
    RegEx Enabled
    patterns to map multiple variations of a carrier event to a single internal rule.
  • Bulk Operations
    : Streamline large updates using the
    Import
    and
    Export
    CSV functions.
How to Find it
  1. Navigate to
    Admin
    >
    Carrier Event Maintenance
    in the left menu.
  2. Click
    Edit
    on any
    System
    event to customize it, or use the
    Import
    button for bulk updates.
⚠️ This feature requires specific
organizational administrator permissions
.
image
Resources
Learn more in our updated documentation:
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