techSHIP

Create a shortcut to support ticket directly from an errored shipment on TechSHIP

Please include a markup breakdown, similar to the one on the My Orders page, inside the edit order screen

We need to get an automatic/scheduled parcel detail reports and labor/user analytic reports sent to us via email. We want to get insight on user productivity over time.

You should be able to filter rates in an order after estimating low to high or high to low

Should be able to set alert for Shipping pricing. If it goes above a certain price it alerts the user of the price and can only be dismissed maybe with a mastercode from supervisor.

Currently Techships logic to allocate to a carrier does not include routing. We experienced orders failing when the Next Day service was requested (EVRi for example). We use rate shopping groups with multiple carriers. When an order fails we expect that the next best carrier will be selected. Currently this does not happed and the order sits idol. We have not been able to go live with certain carriers in the UK as a result of this logic not being available. This is now preventing us from growing out our customer base on the platform. We have around 2 million parcels (and growing) that we want to start using through Tech Ship with our customer base in the UK.

We would like to have a Scheduled report. It is necessary that this report comes to us by mail. The report should only cover orders "Ship to" CA for Client: Bentley and with WMS callback status - "Processed"

This tool would be particularly valuable in RFQ scenarios and when warehouses are trying to demonstrate the value of using their own negotiated rates instead of a customer's third-party rates.

Should be able to set alert for Shipping pricing. If it goes above a certain price it alerts the user of the price and can only be dismissed maybe with a mastercode from supervisor.