techSHIP

For overnight services for UPS/FedEx they both have 3 different services. The delivery time is important for rateshopping in that having a package arrive at 12pm vs 5pm is important to our customers. For example, if the customer expects a package to arrive by 12pm I need rateshopping to factor that in or alert the shipper that is not possible.

When processing orders with a large number of cartons using the Desktop Client, it would be helpful to match the physical cartons with the list of cartons in the Desktop Client. The carton ID information comes from our WMS. Could we add a column in the Desktop client to show the carton ID?

Add an option to permanently add a trace for a client with an option to delete the trace information after 2 weeks.

Return labels are printed together with the shipping labels (Return label is enabled on the billing account). We need to add Adult Signature for the return label, as required by the insurance.

The measurement of Cubic volume from 3PL can only be set in feet (ft) and the same value will show on the Cubic volume (CI) field when imported to techShip. We need to set an advanced rule to prevent packages with a cubic volume >= 3456 cubic inches but due to the limitation of 3PL, the rule will not work since it is in feet. We would like to request to add Total Volume (CU FT) on the dropdown for Condition.

Dear suppor team, We require to have a notification sent whenever a label download and a batch are finalized via email, Please let us know if this is feasible, Regards!

We would like to see the list of settings from the carrier options tab in a spreadsheet instead of checking each billing account. This way, it will be more efficient, for example, to check if Residential is enable or not.

Partial batch closure is not supported from UI. The only potential way to achieve this would be through a manifest split via API for now. This FR has been created to expand this so it's available on UI level.

If $0 rate is returned, it should be flagged as error/failure. The request is that the system should never produce a shipping label if a rate $0 was returned by the carrier API. Expectation is order to fail to produce a label.

A customer would like to remove items from the order (no value packaging) and apply a value to other items that have a nominal value (gift items) I would see it working in the Client configuration as follows: SKUs that should be removed from the order (packaging): The would be a client defined list of SKUs that should be deleted from the order when Techship receives it from the API/Extensiv. We should be able to update the list with new SKUs and remove SKUs from the list which at some point may be deemed invalid to remove from the order. SKUS with no value where a nominal value should be added (gifts): Orders can be processed with no value items which triggers an error in Techship. (correctly) Therefore we'd like Techship to add a nominal value to the items The would be a client defined list of SKUs where the value in the order would be added when Techship receives it from the API/Extensiv. We should be able to update the list with new SKUs and apply the same value for all the Gift items and also remove SKUs from the list which at some may no longer be used as gift items