techSHIP

Hello, For DHL, for case when third party billing pays freight / fuel, so cost should not be aavailable in dedicated tag in shipments response message. For that 2 possible solution : Solution 1 : send in request message <GetPriceEstimate>N</GetPriceEstimate> if <ShippingPaymentType> is set to T (third party) only Solution 2 : add a settings in Techship to remove cost from API shipments response message if a third party billing has been used to send request to carrier.

Right now you can select "Exclude from Cartonization" and "Ship in own Packaging" for items which have their own packaging. We have a number of products which are in the 5-20 lb range which are pre-packaged, so they ship in their own packaging by default, but they are cartonizable. For example, we have one box wich contains a pair of 5 lb weight plates, which weighs about 11 lbs, and is 8" x 8" x 2". The optimal way for us to ship them depends on what else is on the shipment. If they are the only cartonizable item on the shipment, then they should ship in their own packaging and be excluded from cartonization (no point in putting a single packaged box inside another one to ship it). If there are two cartonizable items on the order, then they should be cartonized to save on the shipping cost. Right now the way we manage this is we make virtual boxes with extremely strict weight and dims limits, so that the virtual box will only fit the specified product if it's by itself, but if there are multiple cartonizable items on an order, it will get cartonized. It's a lot of admin work. I'd love to have the option to have these in-between items be specified as "Ship in own packaging = true" and "Exclude from Cartonization = false" OR have another checkbox like "Exclude from Cartonization if only cartonizable item on the shipment". Then if there is only one cartonizable item on the shipment, items specified in this manner would ship in their own packaging. If there is more than one, they would get cartonized with the other cartonizable items. This is a bit of a niche case but I assume would be helpful for other merchants with the same kind of setup as us. We'd be happy to pay for dev time on this, assuming it's not too much. Please advise, thank you!

Some of our customers have numerous boxes set up in Techship, and we are currently unable to download all of them at once. Could you please consider adding a feature that allows us to download all boxes in one action, similar to the existing ability to download individual items? This would greatly enhance the user experience for those managing multiple boxes. Thank you for your attention to this matter! Thank you, Karen Ruest Fulfillment Canada & US Ottawa Logistics 1270 Humber Place Ottawa ON K1B 0B4 ottawalogistics.com

If we have markup profiles created the Fee Markup Percent is not included in the Client Accounts report. Would be beneficial to have the fee markups by carrier / service level included in the client accounts report.

Two cases Use case 1: The outbound order that customer wants to return is created in TechShip and customer recieved the product. Use Case 2: The outbound order that customer wants to return is not created in Techship and customer recieved the product Lets say the customer wants to return one or more items in the order, customers to create a return on the website. The return is created with an RA number against the original order. At this point, we want to create the return label in Techship with the RA number. We prefer to be able to do that for both use case 1 and use case 2. Is this feasible ? Use case 2 is common use case on our end, are there alternatives to achieve this in Techship

Lot of our customers are international and we want to able to share the commercial invoices with our customers and also transmit electronically to the carrier. Does Techship electronically transmit Commercial Invoices to carriers ? Is the invoice available through API so we can allow our customers to download on our website ?