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Automate Milestone Delivery Emails via OMR

Reduce customer support inquiries by automatically sending
milestone-based tracking emails
to your end customers.
Configure a
Recipient Notifications
action within your
Order Management Rules
to automatically trigger updates based on specific tracking milestones.
What's New
  • Proactive Updates
    : Keep customers informed automatically, minimizing manual tracking requests.
  • Granular Control
    : Select exact tracking events that trigger an email directly within the
    Rule Sets
    engine.
  • Seamless Opt-out
    : Every email securely dispatched includes an automatic unsubscribe link for the end user.
How to Find it
  1. Edit the desired
    Rule Set
    .
  2. Create a
    New Action
    in the desired location within your rule.
  3. Configure your action:
  • Field
    : Select
    Recipient notifications
    .
  • Value
    : Choose your desired tracking events.
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⚠️ Contact
Techdinamics
Support to activate this feature for your location before configuring your rules.
Resources
Learn more in our updated documentation: