Centralized Returns Visibility and Management

Resolve reverse logistics blind spots and eliminate billing inaccuracies with the new Returns
 hub in techSHIP
. This update provides operations teams a consolidated view to monitor return statuses
 and rapidly identify unused return labels
.
Powered by techTRACK
, this data layer synchronizes carrier events to unify your workflow. Navigate from global tracking grids directly to specific Order
 records.
What's New
Global Returns Page
: A centralized dashboard under the Orders
 menu providing comprehensive tracking for all reverse logistics.
Order-Level Returns Tab
: A dynamic tab within the Order
 view surfacing specific return tracking numbers
 and real-time carrier statuses.
Advanced Filtering
: Isolate aging shipments or unused labels instantly using custom parameters like Days Since Return Label Created
.
How to Find it
Navigate to the Orders
 menu and click on Returns
 to view the global tracking table.
Alternatively, open any Order
 with associated return labels and select the dynamic Returns
 tab.
Resources
Learn more in our updated documentation:
Tracking and Managing Returns
How to print Return Labels