This update to the
Statistics & Exceptions Dashboard (beta)
introduces an organizational-level overview
of exceptions, providing a comprehensive view of issues across all accounts for faster identification and resolution of sales problems.⚠️
Important
: This feature is currently in beta and supports only beta Sales Channels. All data displayed here is sourced exclusively from these beta channels.What's New
- Organizational-level Overview: Organizational users can now view a summarized table of exceptions across all accounts. This allows for quick identification of widespread issues.
- Account-Level Detail: Account users retain the detailed view of exceptions specific to their account.
Current Features
- Accessing the Dashboard: All users can access the dashboard from the home page.
- Filtering: Filter data by date range, organization (organizational view only), or account.
- Dynamic Updates: The exception list dynamically updates; resolved exceptions disappear automatically.
Resources
Learn more in our updated documentation:
- Getting Started With the techOMS Statistics & Exceptions Dashboard (Information)
- How to Handle Orders Exceptions (Step-by-Step guide)
- How to View Sales Orders Statistics (Step-by-Step guide)
- techOMS Sales Channels - Master List (Guides List)
Note
: This feature is available to beta testers. We value your feedback as we continue to improve its functionality.