We've made troubleshooting
CSV imports
much faster! You know how
techOMS
smartly skips lines with errors when you import
Sales Orders
or
Purchase Orders
? Now, finding why they failed is easier than ever.
If your import has
errors
, the summary pop-up will show a new link: "
Click here to download line(s) with Errors
". This download gives you a copy of your file with two new columns:
  • Message Status
    : Indicates the result for that specific line.
  • Message Text
    : Provides the exact reason for the error, if any.
How It Works
Import
your
Sales Orders
or
Purchase Orders
CSV file as usual. After pressing Import, a summary message will appear.
If the summary shows errors, click the new
download link
to get your detailed
error report
.
image
⚠️ Fix the errors in your original file, then
re-upload only
the
corrected lines
. Do
not
edit or upload the error report you downloaded, as its format is different.
Resources
Learn more in our updated documentation: