We've rolled out two enhancements to
Customer management
designed to reduce manual data entry and prevent duplicate records.
Unique Customer ID
techOMS
now automatically assigns a unique
Customer ID
to every customer record.
This allows you to
identify
customers with the same name but different addresses clearly, validating
uniqueness
across name and address fields to prevent accidental duplicates.
You'll see this new
ID
on the main
Customers page
and in the
Select Customer
pop-up when manually creating a Sales Order.
Customer References
You can now add
Customer References
(e.g.,
GLAccount
) directly to a customer's record.
When you manually create a Sales Order and select that customer, these references are automatically
copied to the order
, saving you valuable time.
You will find the new
References
tab where you can manage them. You can also
bulk-import
Customers with up to 5 references using the updated template.
image
⚠️ This
auto-copy
feature applies differently depending on the
Sales Order creation method
. Check our documentation to learn the specifics. Changes to a customer's references
will not
affect existing orders, only new ones.
Resources
Learn more in our updated documentation: