We've added a unified
Fraud Score
to your
sales orders
, replacing the previous system with a simpler classification (
None
,
Low
,
Medium
,
High
). This provides a consistent risk assessment across all
supported sales channels
, as it allows you to
configure rules
based on it.
Key benefits
  • Unified, clear assessment
    : Consistent score across channels.
  • Easy access
    : Fraud info in order details.
  • Complete details
    : View original fraud score in the order's References tab.
  • Proactive rules
    : Configure rules based on the score to manage potential fraud.
To view the Fraud Score
  1. Go to
    Sales Orders
    .
  2. Select an
    order
    and check "
    Show Details
    ".
  3. The
    Fraud Score
    will be displayed.
⚠️
Important
: Orders from unsupported channels will show "
None
".
image
Resources
Learn more in our updated
documentation
: