new
techOMS
New: Product Variant Mapping Action
We're excited to introduce the
Product Variant Mapping action
! This feature lets you automatically
and unconditionally replace a product
with a designated substitute, giving you more flexibility and control over your fulfillment logic.What's in it for you?
- Flexible Control: Use it within a rule to make condition-based replacements (e.g., ship a different product variant to a specific state).
- Streamlined Transitions: Easily phase out old items or introduce new ones; the Mapping action ensures the correct product is always picked, regardless of stock level.
- Powerful Workflows: CombineProduct Variant Mappingwith other actions likeSplit Shipmentto build sophisticated, end-to-end automation.
How to Get Started
- Create or Edit a Sales Order Rule.
- Press Addand selectAdd Product Variant Mapping Action.
- Configurethe original product and define its substitute.

⚠️ This action
always replaces
the product. To replace products only when out of stock, use the Product Variant Substitution
action instead.Resources
Learn more in our updated documentation: