new
techSHIP+
techSHIP MultiSite
TechTrack
techSHIP
New: View Tracking Sync Error Details
We are empowering your troubleshooting capabilities in
techTRACK
. Detailed Tracking Synchronization Errors
are now visible to Organization
and Account Administrators
.If a shipment stops updating, you can now view the specific
technical error
directly on the tracking page to understand exactly what went wrong.Key Benefits
- Self-Diagnosis: Instantly identify why a tracking synchronization failed.
- Transparency: Access the same error details used by our support team.
- Efficiency: Spot configuration issues faster without waiting on a ticket.
How to use it
Open the
Tracking Details
page for a shipment, and locate the Last Monitoring Status
section for details.
Resources
Learn more in our updated documentation: