new
techSHIP+
techSHIP MultiSite
techSHIP
Smart Pricing AI Assistant for Instant Troubleshooting
Eliminate configuration guesswork and instantly resolve rating errors with the new context-aware
AI Assistant
for Smart Pricing
in techSHIP
. This intelligent tool acts as your immediate troubleshooting expert, explaining exact calculation steps and missing rates without contacting support.The assistant reads your specific
Custom Pricing Table
data to diagnose missing Service Levels
, accessorial application logic, and margin discrepancies.What's New
- Instant Diagnoses: Understand exactly why a specific charge applied or failed based on live table configurations.
- Context-Aware Analysis: The AI instantly reviews your activeService Levels,Accessorial Collections, andPricing Dimensions.
- Actionable Resolutions: Receive clear UI adjustment recommendations to directly fix pricing errors.
⚠️ The
AI Assistant
is currently in Beta
phase.How to Find it
- Navigate to Smart Pricingand edit aCustom Pricing Table.
- Press the AI Assistantbutton to open the chat panel.
- Enter your inquiry in the text areato begin troubleshooting.

Resources
Learn more in our updated documentation: