Ready time pickup request to DHL
F
François AZEMA
Today in order to trigger a pickup request to DHL, it is required (along with the address) to define a pickup date, a ready time and a close time.
Current design is set a such that the pickup date and ready time is one unique field actually called "Ship Date" at batch level.
Pickup Close time is actually not set within the batch but within the order > Carrier Option. Having the ready time and the close time in different locations is confusing for the end user.
Would it be possible to rename the field "Ship Date" on to "Ready Time" ? when errors occurs triggering pickup request to DHL, DHL error message mention "Ready Time" and not "Ship Date" and it is confusing for the end user.
Otherwise if above option is not possible, the prefered solution would be to have the Pickup Date field and a Ready Time field within the order > Carrier Option tab above the already existing "Pickup Close time" ? In this way, all pickup details would be at the same place.