Retain visible history for voided labels
B
Bill Horrocks
Temporary retention and portal visibility for voided label transactions is missing. When label creation times out and labels are voided, the related TechShip record disappears, making it hard to review tracking numbers and investigate what happened. A short-lived historical record in the UI would address this gap.
B
Bill Horrocks
In the My Orders tab there is no filter for status "Voided" and "Refunded" returns no orders.
B
Bill Horrocks
Yes
Edward Aguiar
Bill Horrocks today we keep a history of records voided at the order level. Are you asking for an ability to search by tracking number that was voided to find the right record?