Shipping Cost Limit
R
Rosalie Fontanetta
We would like to have the option to prevent the shipping department from successfully processing a shipment if the shipping cost exceeds a designated dollar threshold.
At times, customers request expedited shipping or for very large orders to ship small parcel without realizing the significant transportation cost involved. Because the shipping team is focused on processing orders quickly, shipments are often completed without the cost being scrutinized which can result in customers incurring unexpectedly high shipping invoices.
It would be extremely helpful to have a safeguard in place that either blocks shipment processing above a specified amount, that can be designated at a billing account level , which requires an approval step before the shipment can be finalized.