techSHIP: Import Orders - Carrier Drop-Down
in progress
M
Mauro Hernandez
Request: we are looking into whether the drop-down menu in the production environment can be removed or disabled, leaving [IMPORT] as the only available option.
We recently identified an issue with orders: all of them were shipped using the default account, overriding the information received from the WMS. We discovered that the carrier setting was accidentally changed from [IMPORT] to UPS, which triggered charges to the default UPS account.
We want to eliminate the possibility of this type of error in the future.
Customer: TOC Logistics - Ticket #2298673
Thank you.
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Edward Aguiar
updated the status to
in progress
Edward Aguiar
Alex Feldman thank you for the feedback, we are looking to add the restriction in processing orders through Rule Set. This will allow you to apply rules across the whole organization or restrict them to specific users or specific clients.