The ideal process should be, when we use techship desktop, after we put 1138519-1 into the reference field, and click Preview, the shipment information only gets pulled to the techship desktop user interface, and not created on the techship web portal at the same time. And when we click clear form, it should be like nothing has happened. Only, if we click process&print, estimate, or pack, shipment be created on the techship web portal. Reference ticket: https://support.techdinamics.com/a/tickets/1748503